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Frequently Asked Questions

Yes – please refer to our terms and conditions.

We recommend you book yourST Albans airport taxi a miniumum of 12 hours in advance on the phone. In many cases we are able to provide vehicles on much shorter notice so please call us and check availability.

Yes it is possible for us to cater for larger groups of more than 8 passengers. Please call us to enquire for prices and bookings.

Yes, All prices are per vehicle.

No. The price you see is the price you pay. Credit card surcharges, if any, are shown upfront before you book online.

Yes we are private hire company licensed byST Albans Borough Council. Please contact us for further details.

We have a range of vehicles ranging from Saloons , Estates, MPV’s and MPV+ vehicles which can cater for upto 8 passengers.

Our management team have been in the passenger logistics and transportation business for over 10 years.

We cover all major airport in United Kingdom mainly Heathrow Airport, Gatwick Airport, Stansted Airport,ST Albans Airport and London City Airport.

Yes, please pay the driver in Pounds Sterling (£) at the end of the journey.

You can pay by debit or credit card online over the phone or by card or cash to the driver.

You have one hour free waiting time from your flight landing till you are ready for collection. After one hour there will be £20 per hour waiting charge.

Once you have landed safely, within 20 minutes you should receive a text/call from your driver. If you do not receive any sort of contact from the driver please give us a call. Your driver will stay in touch with you to guide you through to the pickup point.

Please make sure to book a Meet & Greet Service so your driver will be standing at arrivals hall with a Name board so you can find him.
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